The Human Economy
The world is not just rapidly changing, it’s being dramatically reshaped. It operates differently. We’ve gone from an industrial economy where we hired for hands, to a knowledge economy where we hired for heads, and we have now entered the Human Economy where we hire for hearts. When machines can outprocess, outperform, and even outthink us, it is those skills that machines lack—skills which emanate from the heart such as care, compassion, and empathy—that are uniquely valuable and can never be automated or commoditized.
Human Operating System
In the Human Economy, we need elevated behaviors like courage, compassion and creativity to be successful in the long-term. To scale those behaviors across an organization, businesses must build an operating system that places morality at its core. A Human Operating System is a model of governance that eschews short-term, commercial interests in favor of responsibility to society, long-term goals, and measures of how business should be done. A HOS gives way to a culture of shared values and principles that guide principled human conduct, creates a context for long-term thinking, trusts people with the truth, and inspires others to take part in the journey.
Moral leadership strives toward something greater than its wielder’s own benefit. It pursues a noble purpose to make the world a better place and promotes human progress. It relates to others through trust and two-way conversations, cultivates virtue, acts on principle, and cultivates moral authority though wisdom gained from wrestling with nuanced issues of right and wrong. Moral leadership guides the journey of any organization toward significance, inspiring its people to enlist in a mission worthy of their dedication.
- Fortune: Trump, Clinton and Moral Leadership
- Faith and Leadership: From Formal to Moral Authority
- World Economic Forum, Time and Fortune: The Case for Moral Leadership in a Reshaped World
- New York Times: Where Did ‘We the People’ Go
- Leaders: Born or Made?
- World Economic Forum: Six Key Principles for Ethical Leadership
Trust is a catalyst that enhances performance, binds people together, and shapes the way they relate to each other. Organizations and institutions are characterized by the degree to which employees and stakeholders embrace vulnerability and extend trust to each other.
Values are the deepest beliefs that guide and inspire how we relate to and treat others based on a set of core, shared principles that sustain human relationships like respect, truth, humility, passion, and integrity.
Culture is the animating ethos of an organization that influences the way decisions are made, emails composed, promotions earned, and people are treated every day. It is a company’s DNA, the sum total of its history, values, aspirations, beliefs, and endeavors. It grows out of the unique way people at an organization relate to one another, organize their efforts, and govern themselves, and represents the collective action of the individuals who comprise it.